Frequently Asked Questions

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Platinum Cruise Group stands out from other travel agencies because of our commitment to providing personalized service and customized travel packages. We take the time to get to know our customers and their preferences so that we can create a travel experience that is tailored to their needs.

The best time to reserve your cruise vacation is at least a year out. Best price deals are offered a year, and sometimes two years out. We know it's a long time, however, your savings and best choice of stateroom locations can be guaranteed.

For 20 years, we focused on event marketing activities. Your annual meeting will be seamlessly planned to include business, team building and relaxation. How about a meeting at sea?

Yes, we offer honeymoon packages to some of the most romantic destinations in the world. Contact us for more information on our honeymoon packages. Please have a budget in mind when we speak.

Platinum Cruise Group offers a variety of travel packages, including adventure travel, luxury travel, and budget travel. We also offer customized packages based on individual preferences.

We always suggest travel insurance as you never know what will happen. Many travel experiences require full payments months before hand. As anything can happen,  your travel insurance can ensure you can fully recover costs if needed.

Honestly, you cannot compare us to the big box travel outlets. The main difference is that we are with you every step of the way to ensure your holiday is the best ever at the best price. The big box outlets cannot guarantee a professional advisor at your fingertips.

We do not charge any additional dollars for your vacation adventure. We are funded by our travel partners.

You are quoted a price that includes the cruise fare, port taxes and fees per person. The fare does not include gratuities. I will break down these fees for your reference.

Your cruise fare price includes your stateroom, shows and plenty of dining options. Passengers may choose to upgrade their cruise experience by purchasing additional specialty dining and beverage packages.

For a cruise vacation, you can assume there will be verbiage such as "The price quoted is based on availability and may change before a booking is confirmed. The cruise line, at its discretion for safety, may change the itinerary of your voyage at any time. Travel insurance is highly recommended."